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Choose the situation that fits
Select a common printer situation below. You do not need to diagnose the cause before contacting us.
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Printer issue and setup assistance
Printer Assistance
Choose a service path, review common printer situations, or connect directly with a product expert.
Setup and connectivity
Review the complete print path
Consider the device, network, queues, drivers, authorized users, scan destinations, testing, and handoff together.
Common printer situations
Select the topic that most closely matches the workplace need.
Setup PlanningView service detailsPrinter OfflineView service detailsConnectivityView service detailsPrint QualityView service detailsSupply PlanningView service detailsScanner WorkflowView service detailsJobs in QueueView service detailsPaper FeedView service detailsCopy & FaxView service detailsSlow OutputView service details
Connect with a printer product expert
Start a LiveChat conversation to organize the request and identify an appropriate commercial service path.
Service options
Printer assistance paths
Printer fleet assessment New office print setup Managed print planning 1-877-974-2152Service library
Explore printer assistance services.
01
Printer connectivity assessment
Review the device, network path, queues, access, and recent changes.
View service ↗02Multifunction printer planning
Match print, copy, scan, fax, capacity, finishing, and space requirements.
View service ↗03Printer procurement planning
Create a vendor-neutral requirements and acceptance framework.
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