Policies & transparency
Cancellation, Returns & Refund Policy
Project, recurring-service, hardware, software, and special-order terms can differ. The signed quote, order, or service agreement controls.
1. Consultations and assessments
This website does not presently collect online payments or book paid appointments. Any assessment fee, rescheduling window, cancellation fee, or credit toward future work will be disclosed in writing before the customer incurs a charge.
2. Project cancellations
A customer may request cancellation in writing. Amounts due may include completed work, committed labor, noncancelable purchases, restocking or vendor charges, and other amounts allowed by the signed agreement.
3. Hardware returns
Return eligibility depends on supplier authorization, product condition, serial number, packaging, timing, restocking fees, shipping, warranty process, and whether the item was special-order, configured, licensed, opened, or installed.
4. Software, cloud, and licenses
Third-party subscriptions, licenses, domains, and cloud services may be nonrefundable or subject to provider billing cycles and cancellation rules. Provider terms apply in addition to the customer's agreement.
5. Recurring services
Notice, renewal, early termination, final billing, data return, account transition, and offboarding obligations must follow the signed managed-service agreement.
6. How to request review
Send the business name, order or agreement reference, item or service, reason, and requested resolution to admin@photostattechnologies.com. Do not send payment-card information by email.
Contact
PhotoStat Technologies
954 Lexington Ave., New York, NY 10021, United States
admin@photostattechnologies.com
Service-specific terms: A signed proposal, order, statement of work, or managed-service agreement controls the actual scope, pricing, responsibilities, and commercial terms of an engagement.